Refund policy

 

RETURN AND REFUND POLICY

Return rules summary

• Returns accepted up to 100 days from receipt.

• No restocking fee

• No Shipping Fee for return. We send you the return label. 

Not Feeling It? No Worries!

Easy Returns: Send your purchase back within 100 days of receiving it.

Refunds: Please allow 5-10 business days for refunds to your original payment method or exchange.

Love it or send it back—it's that simple! 📦 💕

Initiating a Return

1. Just shoot us an email at Hello@TwistedWares.com and let us know if you would like to exchange or return your purchase and we will take care of the rest. 

2. Ship It: Pack your items and send them to the following address:
   
   Twisted Wares
   Attn: RETURNS
   1501 Randolph St, Unit C3
   Carrollton, TX 75006
   

3. Wait for the Magic: Once we get your items, we'll process the refund to your original payment method. Refunds MAY take up to 5-10 business days.
   

Questions? Shoot an email to hello@twistedwares.com.