Shipping Policy
SHIPPING POLICY
- We ship Monday through Friday, excluding some holidays.
- All orders are processed within 1-3 business days (this time can extend during December, but usually doesn’t)
- We offer FREE Shipping on orders $70+ - Continental US Only, Chosen carrier is at our discretion.
- Our go-to shipping method is usually USPS First Class, but can change due to size of order, packaging required, and/or weight.
- We ship from Carrollton, TX (Suburb of Dallas) - so most shipments arrive at their destination within 3-7 Business Days. * We recommend choosing UPS if you need a more definitive arrival date.
NOTE: Twisted Wares does NOT have any influence over the timing of shipments once the carrier picks them up.
WRONG ADDRESS POLICY
Please confirm the shipping address entered at time of placing order. We have a legal and ethical obligation to ship the order to the exact address requested by the purchaser.
If an error was made in entering the shipping address at the time of order, you must IMMEDIATELY CONTACT US at Support@TwistedWares.com with the correction. If the order has NOT been processed yet, we will do everything we can to make the change and you will be notified if the change could be made, but is not guaranteed.