If your order is lost, stolen, or damaged, and you purchased "Shipping Protection" when order was placed, just reach out to the TW® team to file a claim. We will reship or exchange your items within 7 business days.
The cost is only $1.99 to insure your order.
We understand that when shipping problems occur, they are very frustrating. We aim to make the entire process as fast and painless as possible!
