FAQs

 

 

Q: When will my order ship?
A: We process orders Mon - Thurs. and usually get it out the door same day, but can take up to 3 days. Because our warehouse is located in the middle of the U.S. orders usually show up within 3 to 7 days.

International shipments can take up to 14 days to arrive. But hey, good things are worth the wait!

Q: Do you have a guarantee?
A: You bet! You’ve got 100 days to love it—or send it back. No stress, no worries. We just want you happy!

Q: How do you ship orders?
A: We often use USPS, but will ship via UPS (or like) depending on the size and weight of your package.

Q: How much is shipping?
A: Shipping in the U.S. starts at just $4 and if you spend $65 or more (after discounts), shipping is TOTALLY FREE. Yay!

Q: How do I take care of my new stuff?
A: The Perfect Towel™ is so easy to care for. Wash as you normally wash your other towels.